If the product you received is faulty, damaged, defective, or deemed unsafe as per the Consumer Protection Act, you may return it to us within 14 days of receipt in its original condition and packaging. Upon receiving the returned item, we will issue a credit that can be used to place a new order.
To qualify for an exchange, the item must be unused, with the original tags still attached, and the packaging must be undamaged. Items that meet the exchange criteria can be returned within 14 days of receipt.
Customers are responsible for courier costs when returning or exchanging any parcels that meet the return or exchange criteria.
This policy does not apply to items that:
